Ep 209 - The Hustle Behind Supah

EPISODE INTRODUCTION

Timothy Cu and Jojo Lontok of the grocery delivery app Supah join us in this episode to share how they are able to improve Manila's quick commerce industry and delivery to their users in 15 minutes. Timothy and Jojo will share their origin stories with Tim sharing his previous experience in Ninja Van and Freshket while Jojo shares his 20+ years of experience in aviation and logistics. They will also share how they joined Sarisuki to work with Brian Cu and created Supah to make it easier for Filipinos to get their groceries quickly. Tim and Jojo also share the early hustle they did to deliver the magic moment they committed to their users and how they are able to get more traction organically.

EPISODE TOPICS

1:30 Introduction of Guests

2:38 What's your Hustle?

3:44 Hustleshare Time Machine!

4:23 Jojo's Pre-Entrepreneurship era

5:18 Aviation to Logistics to Broadcasting

8:55 What Jojo learned about career transitions

10:52 "On time performance is always key."

12:45 The direct path of Aviation and Logistics

16:00 Tim's path to Entrepreneurship

20:25 What Tim learned from being exposed to Ninjavan operations

24:50 Making the most out of an internship

27:17 Tim's exposure to FMCG's

31:00 The Pitch to do Sari Suki

33:10 Saying yes to aligned partnerships

37:53 The Supah Business Model

40:06 Building a vision from the ground up

46:56 The 15-minute guarantee cheat code

50:35 The Power of Word-of-Mouth Promotion

58:30 The Complete Supah Package

59:06 Collaborating with Riders and other stakeholders

1:01:30 Going out and doing the dirty work

1:06:33 Building a culture of Service

QUOTES FROM THE EPISODE

  • It's all about consistency. It's all about familiarity of the place. We are able to do it consistently, day in and day out. -Jojo

  • I would sell watches to my friends from E-Bay and that kind of gave me a glimpse into entrepreneurship -Tim

  • Those interns that really stick it out and add value in a start-up, you give yourself an edge after graduation. -Ron



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